Park House Surgery

Appointments may be made by telephoning during normal surgery hours or by calling at the surgery. Routine appointments may be made in advance (maximum two weeks), which will enable us to offer you an appointment at a time best suitable to your requirements and preference of practitioner if available. You will be asked about the nature of your appointment to enable reception staff to give you an appointment with the appropriate health care professional.

If you cannot keep an appointment, please inform us as soon as possible as this will assist in oversubscribed situations.

Westfield surgery is closed from 12.30pm on Wednesday.

Emergencies

If you are confronted by a serious problem such as acute chest pain or severe bleeding, call an ambulance (Tel: 999) before calling the surgery.

HOW DO I...
OBTAIN A HOME VISIT?

Patients are requested to telephone before 10.30am to request a visit for that day. Only emergency visits will be arranged after that time. The practice nurse may triage the visits on behalf of the doctor. Please give her as much information as possible to enable the doctor to allocate priority to house calls. Please remember that several patients can be seen at the surgery in the time that it takes to do a home visit. Small children can usually be brought in and we will see them as quickly as possible.

For regularly prescribed drugs please put your computerised slip in the boxes which are situated at the front gate or on reception. Allow 48 hours for the prescription to be processed, excluding weekends. Unfortunately repeat prescriptions cannot be taken over the telephone as drug names, strengths and amounts can be easily misinterpreted. We need your repeat slip or you can arrange a collection service with your local chemist. You can also fax your slip to us on 01745 854177.